Customer Service

  Friends of Exmoor Pony Limited is a wholly owned subsidiary of The Exmoor Pony Society. Registered in Cardiff: 02991213.
  Registered Address: Applesteads , Bowsden , Berwick-upon-Tweed  , TD15 2TW
  Please note: Cheques or postal queries regarding orders should be sent to the following address:
  9 Medow Park, Molland, South Molton, Devon EX36 3ND
 
  Contact Us : By Email : sales@friendsofexmoorponies.ltd.uk
Shipping & Delivery
UK mainland Postal charges are as follows: 
  • Orders under £25, P&P : £3.95
  • Orders £25 and under £50, P&P : £5.95.
  • Orders over £50, P&P : Free

Plesae contact us for P&P outside this area.

Please allow 21 days for delivery.
Privacy & Security
All information regarding your name and address is held within the UK and subject to UK data protection.
We do not hold any Debit/Credit card information on this site.
Returns & Replacements
Whilst we acknowledge and appreciate your online selling rights to return a product if it is faulty, we would ask you to take into account that we are a charity and respectfully ask you not to return goods un-necessarily.
Viewing Orders
When you have placed an order, you will be able to see that order in your "My Account" section of the website.
Updating Account Information
Your account information can be updated online in your "My Account" section of the website